Support
Something not working, or just have a question? We read every message ourselves — there's no ticket queue or chatbot standing between you and an answer.
Email us
Typical reply time
Within 1–2 business days.
What to include
If you're reporting a problem, a little context helps us fix it faster:
- What you were doing when it happened (logging a meal, scanning a barcode, connecting Apple Health, etc.)
- Your iPhone model and iOS version (Settings → General → About)
- A screenshot, if there's something visual to show
Frequently asked questions
How do I delete my data?
Open Settings → Delete Everything inside the app. This permanently erases your food, exercise, weight, and cycle/symptom logs from your device. Deleting the app does the same thing.
How do I restore a purchase?
Go to Settings → Restore Purchases. Subscriptions and the lifetime unlock are billed through Apple, so restoring just re-checks your App Store account for an existing entitlement — no separate login needed.
Does Food & Fit share my health data with anyone?
No. Your food, weight, and cycle/symptom logs stay on your device. Read the full breakdown of what does and doesn't leave your phone on our Privacy Policy.
Can Food & Fit diagnose or treat PCOS?
No — Food & Fit is a general-wellness tracker, not a medical device. It doesn't diagnose, treat, or offer medical advice about PCOS, postpartum recovery, or menopause. Always talk to your doctor about your individual health.
How do I request an account or data export?
There's no account to request — Food & Fit doesn't use sign-in. To export your own data, use Settings → Export inside the app.
Still stuck?
Email support@alplustech.com and we'll help you sort it out.